Return/Refund Policy
We are the wholesaler and we sell to distributors worldwide who in turn sell our product through different retail channels. If you have a receipt with Miracle Products Canada on it, you may email our customer service department at miracleproducts@shaw.ca and we will be glad to take care of you.
If you purchased at a tradeshow or fair then you may be able to find the retailer by contacting the venue manager or customer service and ask which vendor was selling this product.
All Miracle Products Canada’s products which have been purchased, have a 90-day manufacturer defect guarantee. We will refund or supply a replacement item in this case with proof of defect and receipt. Our products may be returned in unused condition and with your receipt for a full refund within 30 days of purchase. Customer shall shoulder the shipping fee ($15 CAD – $25 CAD) of the item/s to our offices. Our customer service team will get back to you within 24-48 hours.
Delivery Methods, Standards and Dates
Miracle Products Canada uses Canada Post for package delivery services. Signature verification of delivery will be required. Our service method will be Canada Post Expedited Parcel which will provide guaranteed arrival at 5-7 business days from the date of shipment. Miracle Products Canada will fulfill online orders within 3-7 business days of receipt.
Terms/Conditions Use of
Miracle Products Canada’s website for the purposes of gaining knowledge about our products and/or services or for carrying out financial transactions is subject to the following terms of use. As a visitor to our site, you assume liability in the knowledge that usage of websites can be inherently dangerous and possibly subject to computer, systems and/or network failures as well as viruses, Trojan horses etc. While Miracle Products Canada takes every precaution to provide safe and confidential transactions with the information you provide to us, it is understood that you agree to use this website at your own risk. All images on our website is protected and should not be copied and downloaded without the consent of Miracle Products Canada
Privacy Policy/Legal
Miracle Products Canada respects your privacy. Any personal information you provide to us including your name, address, telephone number, email address and credit card information will be protected and not released, sold or rented to any entities or individuals. This information will be used for the purposes of providing our products and services to you only as you have requested. Your contact information may also be used to notify you about updates to our website or for marketing purposes. Ad-Servers: Miracle Products Canada does not partner with or maintain relationships with any Ad-Server companies. Upon request, we provide site visitors with access to all information (including proprietary information) that we maintain about them. Also upon request, site visitors are afforded the opportunity to have factual inaccuracies corrected with regard to their personal information.